Medical Helpline Worldwide GmbH or for short, MHW, is an internationally active medical company focusing on medical assistance and travel medicine, with its registered office in Bremen / Germany.
The basic principle of providing help in an emergency and of "addressing people's medical concerns" has always been and still is the most important factor in what we do. This unique business model is called "assistance".
Our assistance makes it possible to organise emergency assistance 24/7 throughout the whole world.
Unlike many other assistance companies, MHW does not act on behalf of a particular insurance provider and is therefore able to maintain its independent status. A group policy, underwritten by carefully selected and prestigious insurance partners, permits us to provide our customers with medical assistance services including the reimbursement of expenses. In an emergency, or should our customers have any queries, MHW's medical emergency hotline puts them through not to a call centre but directly to a multilingual physician – without being put on hold.