Medical Helpline Worldwide

Medical Helpline Worldwide GmbH or for short, MHW, is an internationally active medical company focusing on medical assistance and travel medicine, with its registered office in Bremen / Germany.

The unique business model permits emergency assistance to be organised 24/7 throughout the whole world.

Unlike many other assistance companies, MHW does not act on behalf of a particular insurance provider and is therefore able to maintain its independent status. A group policy, underwritten by carefully selected and prestigious insurance partners, permits us to provide our customers with medical assistance service including the reimbursement of expenses. In an emergency, or should our customers have any queries, MHW's medical emergency hotline puts them through not to a call centre but directly to a multilingual physician – without being put on hold.

Our trade mark aqua med – the medical emergency competence center for divers

Through its aqua med brand, MHW specialises in diving and travel medicine, thus covering a niche market at an international level. With our emergency hotline – the diveline – we offer our (mostly diving) customers assistance and medical consultation services in emergencies. aqua med belongs to one of the biggest assistance companies in the diving medicine sector worldwide. The aqua med dive card (our red customer card) is widely spread and well known in the German as well in the international diving sector. You can find further information on the benefits and products we offer by visiting the aqua med home page:

History of MHW / aqua med:
  • 1995 Foundation of the Medical Helpline Worldwide in Munich by W. Tannhäuser.

  • 2001 Foundation of aqua med reise- und tauchmedizin in Bremen by M. Röschmann and R. Beuke.

  • 2005 / 2006 Acquisition of the Medical Helpline Worldwide and relocation to Bremen. aqua med reise- und tauchmedizin becomes the trademark of MHW.

  • 2010 aqua med reise- und tauchmedizin becomes aqua med.